Our website uses cookies to enhance your browsing experience and to help us make sure our website is meeting your needs. These cookies won't identify you personally, but they will provide us with anonymous data to help us improve your user experience. For more information, please read our Privacy Policy.

Privacy Policy

Who is responsible?

The legal entity, Peaceful Heart Network, is responsible for data processing, meaning we are responsible for the personal data processed within the scope of our operations, ensuring that processing follows applicable legislation.

When we collect your personal data

Because you may come into contact with the Peaceful Heart Network in various ways, the need to collect personal data can differ.

We collect your personal data in the following situations:

  • You volunteer with us.

  • You fill in your personal details and make a donation via our third-party service; https://donorbox.org/

  • You seek advice from us.

  • You participate in one of our trainings.

  • You visit our digital channels. This includes traffic data, location data, weblogs, and other communication data, as well as traceable identifiers, such as cookies, IP address, type of device, operating system, region, language settings, and the browser used. We also collect the duration and time of the visit and the interactions made.

Why do we need to process your personal data?

Our goal is that no one should be left alone in a disaster. To achieve our goal, we need members, volunteers, and donors to support our operations, and to have members, volunteers, and donors, we need to process personal data.

All processing of your personal data aims to enable only such activities that are consistent with the statutes of Peaceful Heart Network.

We mainly process your personal data to:

  • Enable good service, like handling your inquiries, correct incorrect data, or send information you requested, such as newsletters.

  • Manage your donations (by using a third party service, donorbox.org)

  • Produce statistical data about our stakeholders' behaviors and patterns. This is done on an aggregated level without identifying any individual.

  • Analyze behaviors on our websites and in our apps to develop, deliver, and improve our products and services.

  • We will not sell your personal data to third parties. Such a procedure requires your explicit consent.

Cookies and similar technologies

Peaceful Heart Network uses cookies and similar technologies to give you the best user experience possible when visiting our digital platform.

Cookies are small text files stored on your computer containing data from websites you've visited. They provide access to various features and facilitate browsing.


There are two types of cookies:

  • A session cookie stored temporarily in the computer's memory while a visitor is on a webpage. It disappears when the browser is closed.

  • A persistent cookie remains on the visitor's computer until it is removed.

What are your rights?

You can influence how Peaceful Heart Network processes your personal data:


Right to access your data:

You can obtain information about your registered personal data with Peaceful Heart Network once a year by requesting a written record from us, free of charge.


Right to correction:

You have the right to correct incorrect or incomplete information about yourself.


Right to be forgotten:

You can request that Peaceful Heart Network deletes your personal data. However, there may be legal obligations that prevent us from immediately deleting your personal data, such as accounting and patient safety laws. In such cases, we block your personal data so they are only used to fulfill these legal obligations.

Right to restrict processing:

You have the right, in certain cases, to request limited processing of your personal data.


Right to object to processing:
You can, in certain cases, object to the processing of your personal data, unless other legislation is the basis for the processing.


Right to complain:

If you believe that Peaceful Heart Network processes your personal data in violation of GDPR, you can file a complaint.


Right to data portability:

In certain cases, you have the right to transfer your personal data to another service. Peaceful Heart Network must facilitate this transfer.

Anonymization is used as a method for maintaining statistics and conducting analyses while respecting your privacy. This means we de-identify the personal data we have about you, making it impossible to identify you as an individual.


Using third-party services:

When using third-party services, such as https://donorbox.org/, their terms and conditions apply.


Links to other websites:

If Peaceful Heart Network's website contains links to third-party websites, web pages, or materials published by third parties, these links are for informational purposes only. Since Peaceful Heart Network has no control over the content of these websites or materials, we are not responsible for their content. We are also not responsible for damages or losses that may arise from using these links.


Contact us if you have questions:

You can contact Peaceful Heart Network's data protection coordinator if you have questions about our personal data protection policies at info@peacefulheart.se.